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Retailer Guide to Maximizing Sales and Profitability |
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Page 1 of 4 1. Differentiate Your Business
Unless you're the lowest cost provider, you can't compete on price. Your basic overhead demands that you sell a premium product line that differentiates your business from others Cultivate unusual productsMaintain product line diversityProvide unexpected serviceBind yourself to your customersDevelop systems to maintain quality2. Use Promotions (not "sales") to Increase Volume "Sales" increase traffic but attract discount shoppers while "promotions" attract people because of product interest.Sell Valentine's Day roses with a "gift coupon" for a dozen roses in July at a special price, when your cost is low and you need the trafficHave a "wierd" plant "sale"Do a Cactus promotionOffer seasonal Porch and Patio items
- Or just have a fun "customer appreciation" event
- Have a free plant potting event
- Free coffee day
- Give something away--yes, for free!
- Decorate window or store to reflect promotion theme
- Cactus Promo -- Sombrero, cow skull, tumbleweeds, etc
- Tropical Plant Promo -- Grass skirts, leis, parrots, sand, seashells, etc
- Spring -- Pottery bench, tools, containers, etc.
3. Fill Customers' Special Requests. "It's not a problem, it's an opportunity!" Bring them in the 1st time and keep them coming back again and again, without spending large amounts on advertising.
4. Improve the Power of Your Sales Floor
- Clean, neat AND bright
- Something different, something exciting every week.
- Something special by the cash register
- Have products that get them to smile; always have something fun to sell.
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